You get a delivery date in writing before I start — small sites usually take a few weeks. No mystery, no surprise invoices. Here's how a job with me runs.
Trade show, product launch, seasonal opening — if you need to be live by a certain date, say so up front. I'll tell you honestly whether it can be done before you commit, and the delivery date goes in writing with the price. Getting me the content early is the biggest thing that speeds it up.
A proper website starts before the design. First I talk to you — on the phone, on a video call or over a coffee — about who your customers are, what you want them to do, and what each page needs to cover. Then you get the price, the list of pages and a delivery date in writing before any work starts.
Then I design and build it. Every page is laid out around the single action you need from it — an enquiry, a phone call, a booking request. Mobile-first by default, with your real copy and images. You see it working on your phone before it goes live, and tell me what feels right and what to change.
Launch means final checks on the main browsers and on iPhone and Android, visitor stats set up, the domain pointed at the new site, and a walk-through of the site and how to send me changes. Your site is hand-built, so there's no editor to learn — I make the changes for you as part of your monthly plan, including the inevitable "can we just…" moments.
Built into every package: hosting, SSL, security updates and a set amount of changes each month — 20 minutes on Starter, 45 on Business, an hour on Bookings & Members. Anything beyond that is £60 an hour, quoted before I start. 12-month minimum, then rolling monthly with one month's notice to cancel. The site is yours once the 12-month term is complete.
A free 20-minute call. I'll listen, I'll be honest, and I'll tell you what's worth doing. Websites from £150 a month, nothing upfront.